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Delivery

How do I track my order?

Once your order has been dispatched from our warehouse, you will receive a shipping confirmation email containing your tracking details. To track your parcel, simply click the link provided in the email to access your tracking page. Please note that

How much does delivery cost?

We are pleased to offer delivery across the EU, with costs and thresholds varying by region. Orders are dispatched from Monday to Friday, with estimated delivery times listed below. Germany, France, Ireland, Netherlands, Sweden, Poland, Belgium, Denm

How long does delivery take?

We aim to dispatch your order within 24 hours of acceptance. Once shipped, we’ll send you a confirmation email with tracking details. Delivery TimesFor EU orders, delivery takes 2-5 working days, depending on your location. Taxes and DutiesAll EU del

Do you ship to PO Boxes?

We regret to inform you that we are currently unable to ship to PO Boxes. We apologise for any inconvenience this may cause and appreciate your understanding.

What should I do if my order hasn't arrived yet/my delivery date has passed?

We’re sorry to hear that your order hasn’t arrived yet. Once we dispatch your items, you will receive a shipping confirmation email containing your tracking details, allowing you to follow your parcel’s journey. If you are experiencing a significant

What shall if do if there is a missing item from my order?

If you notice that any items are missing from your order upon delivery, please contact our Customer Service team at [email protected] as soon as possible. To help us assist you more effectively, please include your order number and a