How long does delivery take?Updated 7 days ago
For guaranteed delivery before Christmas, please ensure your order is placed before the recommended cut-off date for your region:
EU Tier 1 countries
(Germany, France, Ireland, Netherlands, Sweden, Poland, Belgium, Denmark, Austria, Hungary, Luxembourg, Slovakia)
Order before 12 PM (CET) on 19th DecemberEU Tier 2 countries
(Italy, Spain, Greece, Croatia, Romania, Cyprus, Czech Republic, Estonia, Finland, Latvia, Liechtenstein, Switzerland, Lithuania, Malta, Monaco, Portugal, Slovenia)
Order before 12 PM (CET) on 18th December
We aim to dispatch your order within 24 hours of acceptance. Once your parcel has been shipped, you will receive a confirmation email containing your tracking details.
For EU deliveries, orders typically arrive within 2–5 working days, depending on destination and courier demand.
Taxes and Duties
All taxes and duties are included for EU deliveries, so no additional payment should be required. If you are unexpectedly asked to pay any extra fees, please contact us at [email protected] so we can assist you.
Festive Period Delays
As we approach the busy Christmas period, courier networks may experience increased demand. We kindly ask that you allow an additional 3–5 working days for your order to arrive during this time.
If you have any questions about delivery timings or cut-off dates for your specific location, our Customer Service team will be happy to help at [email protected]